Feedback: Difference between revisions

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= QUESTIONS, COMMENTS, DISCUSSION =
We welcome feedback, good and not so good! One way is via our [https://forms.gle/LZV1FCmLWxUWznVi9 online form].


* for ZINC, write to the ZINC community at zinc-fans at docking.org.
= Community and team support =
* for DOCK, write to the DOCK user community at dock-fans at docking.org.
For help from the community, write to one of the community groups:
* for DOCK Blaster, write to the DOCK Blaster user community at blaster-fans at docking.org.
* for [[:Category:DOCK | DOCK]], write dock_fans@googlegroups.com
* for dock software development, write to dock-dev at docking.org.
* for commercial DOCK licenses, write dock_industry@googlegroups.com
* for website support, write jjiteam@googlegroups.com


= TO REPORT BUGS =
= Other ways to communicate with us =
please write to support at docking.org. Be as clear and complete as you can be.
* write on this [https://wiki.docking.org this wiki]
* we do not look much at [http://facebook.com/zincdb facebook] anymore, sorry
* write us on X @ [https://twitter.com/chem4biology chem4biology], which we check everyday.
* for DOCK software development write to dockdev@googlegroups.com


If you are an internal users (ssh access) and it is urgent, you may call or email Therese or Teague directly.
= When reporting problems =
Please give us enough information to reproduce the problem. Enumerate the steps to reproduce the problem.  One reason for a slow response can be that we did not understand what you asked.


[[Category:Problems]]
[[Category:Problems]]

Latest revision as of 15:40, 26 April 2024

We welcome feedback, good and not so good! One way is via our online form.

Community and team support

For help from the community, write to one of the community groups:

  • for DOCK, write dock_fans@googlegroups.com
  • for commercial DOCK licenses, write dock_industry@googlegroups.com
  • for website support, write jjiteam@googlegroups.com

Other ways to communicate with us

  • write on this this wiki
  • we do not look much at facebook anymore, sorry
  • write us on X @ chem4biology, which we check everyday.
  • for DOCK software development write to dockdev@googlegroups.com

When reporting problems

Please give us enough information to reproduce the problem. Enumerate the steps to reproduce the problem. One reason for a slow response can be that we did not understand what you asked.