Complaints: Difference between revisions

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If you have complaints:
= QUESTIONS, COMMENTS, DISCUSSION =


== External users ==
* for ZINC, write to the ZINC community at zinc-fans at docking.org.
* for DOCK, write to the DOCK user community at dock-fans at docking.org.
* for DOCK Blaster, write to the DOCK Blaster user community at blaster-fans at docking.org.
* for dock software development, write to dock-dev at docking.org.


* if you are an external user of ZINC, please consider writing to the ZINC community at zinc-fans at docking.org.
= TO REPORT BUGS =
* if you are an external user of DOCK{4,5,6}, please consider writing to the DOCK user community at dock-fans at docking.org
please write to support at docking.org. Be as clear and complete as you can be.
* if you are a dock software developer, please consider writing to dock-dev at docking.org.


== Web services ==
If you are an internal users (ssh access) and it is urgent, you may call or email Pascal directly.
* ZINC website -> admin at docking.org
* DOCK website -> dock_bugs at dock.compbio.ucsf.edu
* MySQL admin at docking.org
* docking.org website -> admin at docking.org
* this wiki -> admin at docking.org
 
 
== Internal users ==
* general problems: please talk directly to the offending person.
* printing, workstations -> Johannes then Mike
* backups -> Jerome then Michael




[[Category:Problems]]
[[Category:Problems]]

Revision as of 21:47, 20 September 2007

QUESTIONS, COMMENTS, DISCUSSION

  • for ZINC, write to the ZINC community at zinc-fans at docking.org.
  • for DOCK, write to the DOCK user community at dock-fans at docking.org.
  • for DOCK Blaster, write to the DOCK Blaster user community at blaster-fans at docking.org.
  • for dock software development, write to dock-dev at docking.org.

TO REPORT BUGS

please write to support at docking.org. Be as clear and complete as you can be.

If you are an internal users (ssh access) and it is urgent, you may call or email Pascal directly.