Welcome web user: Difference between revisions
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= Outages = | = Outages = | ||
Our servers are up all the time with rare exceptions. If we must perform maintenance, we will communicate this in advance via our blog http://docking.org and our twitter feed [https://twitter.com/chem4biology @chem4biology]. If there is an unscheduled outage (crash), we will do our best to communicate this via twitter and the blog as soon as possible. If our servers appear down or broken and we have not communicated this, we would be grateful to be told via support at docking.org or +(415) 937-1461 | Our servers are up all the time with rare exceptions. If we must perform maintenance, we will communicate this in advance via our blog http://docking.org, Facebook page http://facebook.com/zincdb and our twitter feed [https://twitter.com/chem4biology @chem4biology]. If there is an unscheduled outage (crash), we will do our best to communicate this via twitter and the blog as soon as possible. If our servers appear down or broken and we have not communicated this, we would be grateful to be told via support at docking.org or +(415) 937-1461 | ||
= Support = | = Support = | ||
Revision as of 14:16, 14 May 2014
Welcome to our wiki! If you are a member of the lab, please see Welcome group members for more information. This wiki is designed to address several different user roles.
Services
We offer many public services, including software and databases that are free to use and download. For software distributions, for-profit organizations are generally required to obtain a commercial license, e.g. see http://dock.compbio.ucsf.edu/Online_Licensing/index.htm.
Outages
Our servers are up all the time with rare exceptions. If we must perform maintenance, we will communicate this in advance via our blog http://docking.org, Facebook page http://facebook.com/zincdb and our twitter feed @chem4biology. If there is an unscheduled outage (crash), we will do our best to communicate this via twitter and the blog as soon as possible. If our servers appear down or broken and we have not communicated this, we would be grateful to be told via support at docking.org or +(415) 937-1461
Support
If you have a problem or a question, we always like to hear about it. Please see feedback for how to communicate with us.
Privacy
We aim to keep confidential information such as passwords secure, but we offer no guarantees. You must use these services at your own risk. See our privacy policy. An SSL version of ZINC is available.