DOCK Blaster:Problems - Revision history

Therese: 5 revisions

2012-10-08T20:02:11Z

5 revisions

← Older revision

Revision as of 20:02, 8 October 2012

Frodo at 20:52, 4 May 2012

2012-05-04T20:52:44Z

← Older revision		Revision as of 20:52, 4 May 2012
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	* You ran your job 28 days ago and it has vanished from the system.		* You ran your job 28 days ago and it has vanished from the system.
	Solution: We purge data that has been dormant for 28 days. Please visit and "touch" your job to have it retained for 28 more days.		Solution: We purge data that has been dormant for 28 days. Please visit and "touch" your job to have it retained for 28 more days.

			=== pocket picker problems ===
			my scripts are truncating botching pdb files. ~www/dockgui/06/58596/tm3


	[[Category:DOCK Blaster]]		[[Category:DOCK Blaster]]
	[[Category:Problems]]		[[Category:Problems]]

Frodo at 15:57, 7 August 2009

2009-08-07T15:57:41Z

← Older revision		Revision as of 15:57, 7 August 2009
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	We take up the problems you may be having using DOCK Blaster. ~~Please see also~~:		We take up the problems you may be having using DOCK Blaster. There are other problem pages too:

	* [[Problems]] ~~page for a general overview of all problems.~~		* [[ZINC:Problems]]
	* [[~~Bugs~~]] ~~page for information about bugs. Please report bugs to support at docking.org~~.		* [[DUD:Problems]]
			* [[DOCK:Problems]]
			* [[Problems]] - all other problems go here.

	This is part of the [[DOCK Blaster:FAQ]].		This is part of the [[DOCK Blaster:FAQ]].

JohnIrwin at 18:19, 21 September 2007

2007-09-21T18:19:48Z

← Older revision		Revision as of 18:19, 21 September 2007
Line 47:		Line 47:
	* You ran your job 28 days ago and it has vanished from the system.		* You ran your job 28 days ago and it has vanished from the system.
	Solution: We purge data that has been dormant for 28 days. Please visit and "touch" your job to have it retained for 28 more days.		Solution: We purge data that has been dormant for 28 days. Please visit and "touch" your job to have it retained for 28 more days.


			[[Category:DOCK Blaster]]
			[[Category:Problems]]

JohnIrwin at 17:26, 13 September 2007

2007-09-13T17:26:21Z

← Older revision		Revision as of 17:26, 13 September 2007
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	We take up the problems you may be having using DOCK Blaster.		We take up the problems you may be having using DOCK Blaster. Please see also:

			* [[Problems]] page for a general overview of all problems.
			* [[Bugs]] page for information about bugs. Please report bugs to support at docking.org.

	This is part of the [[DOCK Blaster:FAQ]].		This is part of the [[DOCK Blaster:FAQ]].

JohnIrwin at 17:24, 13 September 2007

2007-09-13T17:24:36Z

New page

We take up the problems you may be having using DOCK Blaster.
This is part of the [[DOCK Blaster:FAQ]].

=== Preparer/Scrutinizer Problems ===
There are many reasons why your input may be rejected by the [[DOCK Blaster:scrutinizer]]. Many of these owe to the nature of the file formats we accept (PDB, mol2) and the complexity of protein binding sites. We know this can be frustrating. We have tried to make the error messages helpful, descriptive and short. Please read them carefully and attempt to follow them. However, if you are not making progress after you have tried five times to correct your input, please email support at docking.org, including your JOB ID number if available, and a short description of the problem as you see it, so that we can look at the problem.

=== Target Preparation / Calibration Problems ===
* Your job gets queued, but does not get started.
Solution: our cluster may be very busy. Please check back again tomorrow.

* Your job fails or seems to get stuck during "Target Preparation".
Solution:

* Your job fails or seems to get stuck during "Calibration".
Solution:

*6. You get to "Calibration Done", but you don't know what to do next.
Solution:

=== Docking Stage Problems ===
* You cannot start a docking job.
Solution:

* Your queued docking job does not start.
Solution: Our cluster may be very busy. Please check back again tomorrow.

* Your job fails or seems to get stuck during "Docking".
Solution:

* You want to dock a database that is not available.
Solution:

=== Results Browser Problems ===
* You get to the "Results" stage, but you don't know what to do.
Solution:

* You are having trouble with applets or helper applications such as Jmol/Java, Chimera, PyMol.
Solution:

* You have exhausted your quota of allowed jobs for the day.
Solution: please come back tomorrow and try again, or write us at support at docking.org stating why you think you should have a higher quota.

* You ran your job 28 days ago and it has vanished from the system.
Solution: We purge data that has been dormant for 28 days. Please visit and "touch" your job to have it retained for 28 more days.